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SAP Software

As part of PCS’s commitment to improving efficiency of the support team in the back office, replacement of the current SCALA system has now begun. SAP Software is already in use by OCS UK, and the software giant will provide solutions to take over all of the tasks and processes currently handled by SCALA at PCS Thailand. The aim is for PCS to deliver an unmatched and eloquent service to customers, with a focus on accurate billing, well-managed systems for increasing customer satisfaction and fast integration between OCS, PCS and all internal departments.